An International sales spike and vital cost-savings with ERP integration.

Overview

Noritake is an acknowledged leader in tableware manufacturing and marketing with  subsidiaries, factories, and affiliates around the world. The organization’s products are  exported and sold to customers in over 100 countries, and they are extensively used in  hotels, restaurants, and airlines throughout the world.

Challenges

Noritake’s current website was nearing end-of-life on Magento1 and a major upgrade to  Magento2 was essential. The new site would have a modern refresh that kept visitors  engaged while also maintaining a familiar user experience their customers trusted.  Combining current functionality with custom features and integrating third-party tools  required a specialized and collaborative plan of attack.

  • 1

    Replatforming outdated eCommerce website

  • 2

    Designing custom functionality

  • 3

    Integrating third-party tools

Our Solutions

We captured Noritake’s big goals into our solutions during each stage of the Magento2  replatforming project.

Noritake’s user experience is renowned for its craftsmanship and attention to detail, so  special consideration was given to preserve these features. The elegant selection of  products was now easier to access and organized thoughtfully, creating a seamless  flow from intake to checkout.

New technology was implemented that greatly increased the tracking of sales sources  and instantly provided this crucial data to Noritake’s management team. Now, referral  reporting was generated along with a segmented analysis of their customers.

  • Replatformed to Magento2

    Noritake was consulted during each stage for full collaboration and input.

  • Enhancing the UX & Web design

    Customer expectations were exceeded with recognizable and improved  website functionality.

  • Reinforced eCommerce Strategy

    Data driven technology gave Noritake management team full view of their  sales sources for global growth.

Result

Our team’s expertise in replatforming and technology upgrades saved Noritake’s staff  hours of manual work, while growing international commerce and maintaining  exceptionally high standards across the brand.

+ 30 %

Reduction in manual work

+ 10 %

Increase in international orders

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